Items in stock will ship within 2 working days. This excludes weekends.
For preorders the item will ship within 48hours of them arriving in to our store. To see estimated release dates please see the top of the relevant product page.
Please note that shipping times are based on once the item has been dispatched and can vary depending on the shipping company.
Royal Mail Next Day Signed For: 1 Working Day / Trackable
Royal Mail 1st Class Signed For: 2 Working Days / Not Trackable
Royal Mail 2nd Class Signed For: 3 Working Days / Not Trackable (This is our free shipping method for light/small items)
Parcel Force 48: 2 Working Days / Fully Trackable (This is our free shipping method for heavier/large items)
When shipping outside of the UK we mainly use DHL and Parcel Force. These are trackable and can take up to 10 working days to arrive to you.
All items are bubble wrapped then packed in to a double walled box. This is to minimise damage to art boxes.
When placing a preorder or taking out a payment plan we will require a 10% non refundable deposit. This is to cover any costs/fees applied to us from suppliers that we have placed the order with and to offset against restocking fees and fees taken by our payment providers. When we issue refunds for example the payment fee we are charged is not returned to us.
When on a product page and you select Preorder or Payment Plan you will see the amount is only 10% of the total price. This is the non refundable deposit amount.
The balance of the item will be sent you via a PayPal invoice to the email address you used upon checkout. If you selected preorder you will have 30 days AFTER we receive your order to pay the balance.
If you chose to take a payment plan the invoice will have a monthly amount that you will be required to pay.
If you require any information on this please use the contact page or see our terms and condition page.